Dear West Oak Cleaners,

I do not usually send in testimonials, but I feel compelled to do so. I have been through many different cleaners over the years and NONE of them compare to WestOak. I have been using WestOak for about 7 years (including mulitple locations)and their quality of service and their level of customer service continues to WOW me! While every business makes mistakes (and West Oak makes very few), if they do make a mistake,they always get it fixed and get it right. On occasion when they are not sure what I want to do about a particular matter, they call me and ask me before they assume something wrong. I just wish a few more businesses today had their level of consistent first rate customer service. I am a HUGE loyal customer! Thank YOU!

Andrew Burch

Dear West Oak Cleaners,

WOW!!!!! I want to let you know what a happy customer I am! I stopped in your Chesterfield store, next to Dierbergs, on August 2. I had a blouse with 'issues', and Amber was SO nice! Daryll (your 'spotter'?) was in while I was there, and they both talked to me so nicely about my stained blouse. They could have made me feel bad about not having it cleaned sooner, or about not knowing what the myriad of stains were from, but they didn't. Their customer service skills were great. BUT - Daryll's skills are really what impressed me. He got my shirt PERFECT. I don't know how he did it, but I know I'll never use another dry cleaner but West Oak. I've told so many people how great you are, but it seems they already know. I wish I'd known about you sooner! Again, much thanks and gratitude to Amber and Daryll - please let them know they can add me to their list of people that think they're wonderful!

Judy Reynolds

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